Allowing you to concentrate on your patients, while we take care of the business needs.

Our Services

OUR SERVICES IN DETAIL:

Revenue / Expense analysis and benchmarking

Revenue / Expense analysis and benchmarking

Eulan Brown can provide its customers with the appropriate advice coming from its extensive experience with medical practices to deliver real benefit to your bottom line and help you work smarter. Some of the services we can offer include;

  • Analysis and advice on utilising rooms to their maximum potential, including introduction of specialists and allied health professionals
  • Extensive comparative expense costing to easily identify savings and efficiencies, including in-depth analysis tools to give accurate benchmarking ratios to all facets of your business
  • Growth strategies custom made to suit the individual needs of your practice

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Finance and accountancy

Finance and accountancy

Eulan Brown can help process the large amounts of financial information necessary in a medical practice. We are happy to work with your nominated accountant or can recommend an accountancy practice to suit your needs

Our services can include;

  • Day to Day, End of Month, End of Quarter and End of Financial Year reporting
  • Accounts preparation and analysis
  • Putting together efficient processes to handle important regulatory financial reporting, including BAS statements

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Human resource management

Human resource management

Eulan Brown can take the pressure off for human resource management. Our services include;

  • Advice on the correct staffing structure of your practice
  • Recruitment and termination of staff
  • Advice on wages/salary levels for all your staff
  • Staff training advice and co-ordination
  • Management of any staff issues
  • Development of staff contracts, regular performance review structures and general HR policies and procedures

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Quality and risk management

Quality and risk management

Eulan Brown can offer you the tools you need to run your practice at its most efficient and we can also offer you the medical industry experience to ensure all risk factors are minimised. We can offer you

  • Proper documentation of policies and procedures
  • Staff training on a wide variety of necessary subjects, including management of difficult patients, fire drills and OH&S
  • Help organise educationals for your professional development
  • Assessment and recommendation of levels of coverage and reminders for medical defence insurance

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Property and project management

Property and project management

Eulan Brown can offer you a wealth of experience in property. We can look at your next lease renegotiation and advise you on construction of a new practice. Our services include;

  • Negotiation of leases and purchases of property
  • Start up practice planning, and set up critical paths and deliveries
  • Construction advice and management
  • Fixtures, fittings and commercial fit outs of current or new sites

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Billings and IT systems

Billings and IT systems

Eulan Brown understands the systems required to run a medical practice and can help you deliver;

  • A regular audit trail, ensuring integrity of information and transparency for all partners
  • Regular debtors lists, and setting of policies and procedures for chasing bad debts
  • Recommendation of the best IT systems and finance and computing specialists for your particular needs

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Marketing and business development

Marketing and business development

Eulan Brown understands medical practices and we want to help you develop and grow your business. We offer a variety of business development services including;

  • Assistance and organisation of direct marketing activities, including direct mail distribution
  • Advice on growth strategies
  • Suggestions on new practice development locations
  • Development of new streams of income through your practice, including generating passive incomes from your property

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Long term Planning

Long term Planning

Eulan Brown offers assistance in all parts of the medical practice lifecycle. We have the experience and knowledge to advise on

  • New practice set up
  • Newly qualified doctor business direction and trading set up
  • New partner recruitment
  • Partnership contracts
  • Exit and retirement strategies

LET US HELP YOUR PRACTICE

As anaesthetists, we are highly trained to care for our patients in all facets of their perioperative care. However, managing a busy practice, in particular the issues associated with being an employer, is not an area of great experience for me and the fellow directors.

Since we have had Bob and his team manage all aspects of our staffing and HR needs, the office has run smoothly and reduced the burden of this stress to virtually zero.

Given the complexities of the current HR environment and the difficulties in being an employer, we would have no hesitation in recommending Eulan Brown in providing this support.

Dr Marcus Soo for River City Anaesthesia

Eulan Brown’s attention to detail is remarkable. Although the Possums Clinic is just a small part of the much larger Paeds in a Pod, the Eulan Brown team have managed us and our particular needs with care and respect, supporting us as we recovered from a previous painful management experience, supporting our continued growth, step by step. Requests that relate to management and growing our service are always responded to in a timely and thoughtful manner. Eulan Brown are the leaders in the business of medical practice in Brisbane – and their expertise extends to both a deep understanding of the complexities of general practice management, and the cultivation of healthy workplace cultures.

Dr Pamela Douglas

The support provided by Eulan Brown massively reduces the stress of practice managing a solo Psychology practice. I can rely on the team to consistently respond to my questions and requests in a timely and professional manner. They provide a powerhouse of energy and leave me to do what I was trained to do – undertake my clinical load

Narelle Dickinson, Clinical and Health Psychologist

Eulan Brown have recently commenced management of Sinnamon Park Medical Centre in 2016. We have been extremely impressed with Bob Brown and his team at Eulan Brown. Eulan Brown have demonstrated great skills in practice management systems, HR issues and practice growth and development SPMC highly recommends Eulan Brown.

Dr Margaret Hall – Dr Su-Min Khoo – Dr James Soo

I would highly recommend Eulan Brown as a practice manager. They have a lot of experience in handing the administrative and financial aspects of our very busy practice and has been very proactive in the growth of our business. Eulan Brown is very good with managing staff and problem shooting issues for all our practitioners as they arise, including an on call roster. They have been instrumental in guiding the direction our business takes. The only regret I have is not having engaged their services from the beginning.

DR CHRIS TOUMPAS – PAEDIATRICIAN AND DIRECTOR
DR TOMMY TRAN – PAEDIATRICIAN AND DIRECTOR
Paeds in a pod

I would confidently recommend Eulan Brown to my orthodontic or dental colleagues for business advice, back office administration or staff management.

If you are a sole practitioner who wants to concentrate on what you do best – treating your patients, getting Eulan Brown on board will free up your time and take the stress out of managing your practice. Also, Eulan Brown has been a great source of advice in helping me establish my growing practice.

DR MICHAEL WHYTE – ORTHODONTIST
Whytes Orthodontics

I would recommend Eulan Brown in their role as business management for any medical specialist practice. They are a professional team who are experienced in providing individualised management plans tailored to each particular specialist’s needs.

They provide excellent support at the level of hiring and maintaining quality staff, optimising office setups including computer and phone support, and maximising practice efficiency. This then obviously allows doctors to focus on clinical work, and flows onto positive effects on health and personal life.

Above all, the team have high integrity and reliability, that has been sustained for the years that they have been helping my practice. Eulan Brown are essential to our happy practice.

DR WINNIFRED LEE – ENDOCRINOLOGIST

I find the involvement of Eulan Brown in my practice to have been one of the best business decisions I have made. They possess a great deal of management insight within the medical industry acquired over a substantial timeframe, the review of my Practice management systems and the changes to the daily procedures and organisational structure they offered afterwards were outstanding.

The assistance I have received in an ongoing sense with management and staff training has been excellent and has allowed me to move forward with delivery of a truly Professional Medical experience for my clients.

MR GEOFF CLARK – PHYSIOTHERAPIST